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Knowledgebase: Announcements
Scheduled maintenance on our Business & Enterprise email hosting servers
Posted by on 13 June 2022 07:16 PM
Dear Customer,

This is to inform you that the email servers will be undergoing maintenance as per the schedule and reason mentioned below.
Server Impacted:-Migrating users from mss15 to mss31.pro.mailhostbox.com

Maintenance Window:

Start Time:14th June: 10 am

End Time:15th June 10 pm IST

Reason:
 Migrating Mail services from Austin to Provo DC

Affected Service:

· The following services will not work during the maintenance window
* Customers will get "Login Failed" error when they try to login to the email accounts in webmail/mail client during the email account migration
* Incoming emails will be queued and delivered post migration

Please feel free to contact our support helpdesk in case you have any queries.