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Knowledgebase: Announcements
Scheduled maintenance on our email hosting servers
Posted by on 07 June 2022 06:51 PM
Dear Customer,

As per our previous notification, we are moving all of our Business and Enterprise email servers from the DC in Austin to our DC in Provo, Utah. Email accounts will be migrated one by one. This change will entail a small downtime of 30 mins per email account between 07-06-2022 17:30:00 & 07-06-2022 22:30:00.

Impact:

The following services will not work during the maintenance window
* Customers will get "Login Failed" error when they try to login to the email accounts in webmail/mail client during the email account migration
* Incoming emails will be queued and delivered post migration

Please reach out to our support teams for any questions or concerns.