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Knowledgebase: Announcements
Issue with multiple servers | websites and panel's are inaccessible
Posted by on 06 April 2022 04:57 PM

Dear customer,

We are currently facing an network issue in our Austin DC due to which you will face issues in accessing the sites & other services hosted in this DC.

We sincerely regret the inconvenience caused to you

Our network team is actively working on it to restore the services.

Please watch this space for further updates.

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Update:: 06-04-2022 | 18:40 IST

For the customers on:

Shared Linux hosting: All services are restored

Email hosting - Customers might experience delay in email delivery due to server load. We are working on priority to bring the load under control.
 
Shared windows hosting - We are facing issues with the following servers and our team is working on it with high priority.

bhus-pp-wb9.webhostbox.net
ddbh-plesk-web1.webhostbox.net
md-plesk-web2.webhostbox.net
md-plesk-web8.webhostbox.net
plesk-web4.webhostbox.net
plesk-web7.webhostbox.net
md-plesk-mssql1.webhostbox.net
mssql-pk-1.webhostbox.net
plesk-mssql1.webhostbox.net
plesk-mysql2.webhostbox.net

Please watch this forum space for more updates.

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Update : 06-04-2022 | 20:20 IST

The reported issues have been resolved . If you have any queries , do reach out to our support team.