SUPPORT CENTER

Important: Scheduled maintenance on our order management system

Posted by on 11 March 2022 11:05 AM

Dear Customer

As part of our endeavour to constantly upgrade our platform, we will be migrating our services supporting the control panel & order provisioning from our data center in Austin, Texas to Provo, Utah.

Affected services:
1.Shared Hosting: Auto Logins to cPanel via the admin control panel. Order actions like Add, Suspend, Unsuspend, Deletion could be delayed. We will not be able to change the account password

2. VPS and Dedicated Hosting: Server Management/Admin panel will not be accessible Addition of new addons will not be possible

Maintenance window:

Start time: Sunday 13th March 2022 7 AM IST
End time: Sunday 13th March 2022 9 AM IST

Please feel free to contact our support helpdesk in case you have any queries.

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All contacts will be responded to by the same means they are received. If an escalation is necessary you will be provided a ticket number that will be responded to via the support console and email.

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