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Knowledgebase: Announcements
Scheduled maintenance on our LiveChat & Ticketing interface
Posted by on 22 September 2021 06:21 PM

Dear Customer,

 

This is to inform you that our Live Chat & Ticketing interface will be undergoing a scheduled maintenance.

 

Start time                                      

09/Oct/21 02:00 AM EST

End time

09/Oct/21 02:05 AM EST

Duration

5 Minutes

 

Impacted Services: During the maintenance you will not be able to reach out to our Support Team via Live Chat or via Tickets/Cases.

 

Although the actual maintenance is for 5 minutes, we'll be disabling Chat Support 10 minutes prior to avoid any unwanted disconnections. Please note, our Call Support will be available and functioning as usual to address your concerns.