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Knowledgebase: Announcements
Scheduled maintenance on our LiveChat & Ticketing interface
Posted by Megh F on 26 April 2021 11:40 AM

Dear Customer,

 

This is to inform you that our Live Chat & Ticketing interface will be undergoing a scheduled maintenance.

 

Start time                                      

02/May/21 07:30 AM IST

End time

02/May/21 07:50 AM IST

Duration

20 Minutes

 

Impacted Services: During the maintenance you will not be able to reach out to our Support Team via Live Chat or via Tickets/Cases.

 

Although the actual maintenance is for 20 minutes, we'll be disabling Chat Support 10 minutes prior to avoid any unwanted disconnections. Please note, our Call Support will be available and functioning as usual to address your concerns.