SUPPORT CENTER

If you are using non-BigRock name servers and want to use our email service you have setup the DNS records (MX, CNAME and TXT) at the non-BigRock DNS zone. To check the DNS records:

1. Login to your account

   

2. You will now see a page with all purchases made by you on our system

3. Click on the domain name for which you want to check the email DNS records

   

4. Click on the Email option to right of the page

5. Click on "Manage Email"
   

6. A new window will open with your Email Dashboard

7. Point your cursor over the menu Mail and click on "DNS Configuration"

This page will display a set of MX, CNAME and TXT Records. Contact your existing DNS provider and add these records in their control panel to start using our email service.