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Knowledgebase: Announcements
Scheduled maintenance on our LiveChat & Ticketing interface
Posted by Megh F on 21 January 2021 01:40 PM

Dear customer,

We are glad to inform you that this maintenance is completed now and you should now be able to reach out to our support team without any interference.

Thank you.

 

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Dear Customer,

 

This is to inform you that our Live Chat & Ticketing interface will be undergoing a scheduled maintenance.

 

Start time                                      

13/Feb/21 12:30 PM IST

End time

13/Feb/21 12:35 PM IST

Duration

5 Minutes

 

Impacted Services: During the maintenance you will not be able to reach out to our Support Team via Live Chat or via Tickets/Cases.

 

Although the actual maintenance is for 5 minutes, we'll be disabling Chat Support 10 minutes prior to avoid any unwanted disconnections. Please note, our Call Support will be available and functioning as usual to address your concerns.