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Scheduled maintenance on Enterprise Email Service

Posted by on 06 December 2020 08:15 PM

As a part of our regular maintenance, the SSL certificate for below mentioned servers will be renewed

Server Impacted	Maintenance Window
us3.cp.mailhostbox.com	Date : 08/Dec/20 Start Time:4:30 PM IST End Time: 5:30 PM IST
us3.proxy.mailhostbox.com	Date : 08/Dec/20 Start Time: 7:30 PM IST End Time: 8:30 PM IST
us3.pop.mailhostbox.com	Date : 09/Dec/20 Start Time: 5:00 PM IST End Time: 6:30 PM IST
us3.smtp.mailhostbox.com	Date : 10/Dec/20 Start Time: 5:30 PM IST End Time: 7:00 PM IST

Post completion of certificate renewal, you might face issues on your Email client, particularly iOS and MAC, stating that the certificate has expired.

In order to resolve this error, you need to re-configure the Email account for the respective Mail client to ensure that the new SSL is fetched for the IMAP server.

You can refer to the following Knowledgebase article on how to resolve this issue :

https://support.mailhostbox.com/iphone-and-apple-mail-issues/

Please feel free to contact our Support Team in case you have any queries.

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