Knowledgebase: Announcements
Scheduled maintenance on our Windows shared servers - 10th Sep
Posted by on 10 September 2020 05:06 AM

Dear customer,

Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.

Reason: Upgrading Plesk v17.5.3 to Obsidian v18.0.27

Maintenance Window :
Start Time: 10/Sep/20 8:00 PM IST
End Time: 10/Sep/20 11:45 PM IST

Affected server:

Affected Services :

Plesk Panel and Horde webmail interface will be down during the maintenance window. Mailenable interface will be up and running, hence you may switch to Mailenable webmail if required
Websites will be down for a few minutes during the upgrade process when the services are restarted

As a part of this upgrade, we are having a New improved connectivity method for the FTP connection. Instead of using the FTP user name, use either .\ftpusername or <servername>\ftpusername

Please feel free to contact our support helpdesk in case you have any queries.