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Knowledgebase: Announcements
Scheduled maintenance on some of our windows hosting servers 08-Sep
Posted by Aneesh Shetty on 05 September 2020 08:06 PM

Dear customer,

Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.


Reason: Upgrading Plesk v17.5.3 to Obsidian v18.0.27

Maintenance Window :


Start Time: 08/Sep/20 8:00 PM IST

End Time: 08/Sep/20 11:45 PM IST

Affected Server: 

PLESK-WEB13.WEBHOSTBOX.NET

PLESK-WEB22.WEBHOSTBOX.NET

PLESK-WEB19.WEBHOSTBOX.NET


Affected Services :

  • Plesk Panel and Horde webmail interface will be down during the maintenance window. Mailenable interface will be up and running, hence you may switch to Mailenable webmail if required
  • Websites will be down for a few minutes during the upgrade process when the services are restarted


As a part of this upgrade, we are having a New improved connectivity method for the FTP connection. 

Instead of using the FTP user name, use either .\ftpusername or <servername>\ftpusername


Please feel free to contact our support helpdesk in case you have any queries.