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Knowledgebase: Announcements
Scheduled maintenance on some of our windows hosting servers 02- Sep
Posted by on 01 September 2020 05:43 PM
 
Dear customer,


Due to some technical issues, the below maintenance is still going on. 

Affected Services: Plesk Panel will be inaccessible.

Expected ETA: 2 hours.

Apologies for the inconvenience caused.

 

 

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Dear customer,

Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.


Reason: Upgrading Plesk v17.5.3 to Obsidian v18.0.27

Maintenance Window :

Start Time: 02/Sep/20 8:00 PM IST

End Time: 02/Sep/20 11:45 PM IST

Affected Server: 

BHIN-PP-WB4.WEBHOSTBOX.NET

MD-PLESK-WEB3.WEBHOSTBOX.NET

PLESK-WEB8.WEBHOSTBOX.NET


Affected Services :

  • Plesk Panel and Horde webmail interface will be down during the maintenance window. Mailenable interface will be up and running, hence you may switch to Mailenable webmail if required
  • Websites will be down for a few minutes during the upgrade process when the services are restarted


As a part of this upgrade, we are having a New improved connectivity method for the FTP connection.  Instead of using the FTP user name, use either .\ftpusername or <servername>\ftpusername


Please feel free to contact our support helpdesk in case you have any queries.