Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.
Reason: Upgrading Plesk v17.5.3 to Obsidian v18.0.27
Maintenance Window :
Start Time: 25/Aug/20 8:00 PM IST
End Time: 25/Aug/20 11:45 PM IST
Affected Services :
- Plesk Panel and Horde webmail interface will be down during the maintenance window. Mailenable interface will be up and running, hence you may switch to Mailenable webmail if required
- Websites will be down for a few minutes during the upgrade process when the services are restarted
As a part of this upgrade, we are having a New improved connectivity method for the FTP connection. Instead of using the FTP user name, use either .\ftpusername or <servername>\ftpusername
Please feel free to contact our support helpdesk in case you have any queries.