Knowledgebase: Announcements
Scheduled maintenance on some of our windows hosting servers 18-August
Posted by on 18 August 2020 09:20 AM

Maintenance Notice :

Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.

Reason: Upgrading Plesk v17.5.3 to Obsidian v18.0.27

Maintenance Window :

Server: &

Start Time:18/Aug/20 8:00 PM IST
End Time: 18/Aug/20 11:00 PM IST

Affected Services :

  • Plesk Panel and Horde webmail interface will be down during the maintenance window. Mailenable interface will be up and running, hence you may switch to Mailenable webmail if required
  • Websites will be down for a few minutes during the upgrade process when the services are restarted

As a part of this upgrade, we are having a New improved connectivity method for the FTP connection.
Instead of using the FTP user name, use either .\ftpusername or <servername>\ftpusername
Please feel free to contact our support helpdesk in case you have any queries.