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Knowledgebase: Announcements
Scheduled maintenance on some of our Windows shared servers
Posted by Gopalakrishna Sheni on 09 August 2020 10:13 AM

Maintenance Notice :

Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.

Reason :

Upgrading Plesk v17.5.3 to Obsidian v18.0.27

Maintenance Window :

Server: MD-PLESK-WEB5.WEBHOSTBOX.NET & MDUS-PP-WB12.WEBHOSTBOX.NET

Start Time:10/Aug/20 8:00 PM IST
End Time: 10/Aug/20 11:00 PM IS

Affected Services : 

 

  • Plesk Panel and Horde webmail interface will be down during the maintenance window. Mailenable interface will be up and running, hence you may switch to Mailenable webmail if required
  • Websites will be down for a few minutes during the upgrade process when the services are restarted

 

As a part of this upgrade, we are having a New improved connectivity method for the FTP connection.

Instead of using the FTP user name, use either .\ftpusername or <servername>\ftpusername

 

Please feel free to contact our support helpdesk in case you have any queries.