HOW CAN WE HELP YOU TODAY?

1
Knowledgebase: Announcements
Scheduled Maintenance on Control Panel & Brand Website
Posted by on 20 February 2020 11:56 AM

We will be performing a scheduled maintenance on all our Control Panel database servers.

As part of the maintenance process, we would be disabling all traffic arriving to our Control Panel servers, due to which the following services would be affected:

 

  1. BigRock Website
  2. Control Panel

 

During the maintenance, you may face issues while trying to place any new orders via our BigRock Website, and while managing your orders from the Control Panel.

Though the maintenance duration is of 30 minutes, we expect services to be affected for not more than a few minutes.

Our System Administration team will be actively monitoring the system to ensure that there is minimal degradation of services.

 

Maintenance window:

Date: Sunday, 01st March 2020

Duration: 30 Minutes

Start Time: 07:00 AM IST

End Time: 07:30 AM IST

 

You'll not be able to contact our Support Teams over Chat or Ticket during the maintenance. However, feel free to reach out to our Support Teams over Call if you have any queries or concerns.