SUPPORT CENTER

We are glad to inform you that the reported issue is fixed. The subnet has been removed from the mitigation and all the services are back to normal.

Please feel free to contact our support helpdesk in case you have any queries.

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We are facing an attack on server IP address "103.195.185.254" due to which the below mentioned subnet is under mitigation.

Server Name : mdin-pp-wb5.webhostbox.net
Subnet : 103.195.185.0/24
 
Affected subnet : 103.195.185.X
 
Due to the mitigation all the services running in the server (website, Email Service, DB etc) will face slowness.
 
Apologize for any inconvenience caused due to this, we will keep the thread updated with the further updates on the issue.
 
Meanwhile, your patience will be highly appreciated.
 
Please feel free to contact our support helpdesk in case you have any queries.

Update:

Maintenance has been completed. All the services are up and running. Our engineering team is monitoring this server.

Please watch this thread for more updates.

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Update:

We have observed an attack on the server and our network partner has taken necessary action to mitigate the attack.
Also, we are taking the server for emergency maintenance and the server will be inaccessible for 20 minute

Please watch this thread for more updates.

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We are currently facing issues with the mdin-pp-wb5.webhostbox.net Windows server. Our Engineers are working on fixing this at the earliest.

Please watch this thread for updates.