Please be advised that our Enterprise and Business email infrastructure will be undergoing maintenance as per the schedule and reason mentioned below.
Reason: Update the email services control panel.
Start Time: 22/May/19 9:00 PM
End Time: 23/May/19 12:00 AM
Downtime based on MX:
If your MX is us2.mx1.mailhostbox.com or your MX is us3.mx2.mailhostbox.com (Enterprise Email)
Affected Services :
1. Users will not be able to use functionality like Forgot/Reset/Change password and create/delete the mail account
2. Email dashboard will be inaccessible
3. New email hosting orders will be processed once the maintenance is completed
Please note that there won’t be any issues in sending/receiving emails from webmail. Emails can also be accessed through 3rd party applications like Outlook, Thunderbird, etc.
Please feel free to contact our support helpdesk in case you have any queries.