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Knowledgebase: Announcements
Scheduled maintenance on our Mail hosting servers
Posted by Vidhi Kumar on 08 November 2018 12:56 PM

Maintenance Notice:

As a part of our regular maintenance, we are updating the renewed SSL certificates on our mail servers i.e., smtp.mailhostbox.com, imap.mailhostbox.com and pop.mailhostbox.com. Once the new SSL certificates are updated on our server, you need to accept the new certificate in your email clients.

However, on iOS/MAC device, you will receive the pop up message as "Cannot Verify Server Identity" in email client as Apple does not consider the alias names safe when the SSL certificate is installed for server hostname. In order to fix this issue, please refer the KB article here: https://support.mailhostbox.com/iphone-and-apple-mail-issues 

 

Maintenance Window:

Start Time : 08/Nov/18 7:00 PM IST

End Time : 08/Nov/18 9:00 PM IST 
 

Please feel free to contact our Support Team in case you have any queries.