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Knowledgebase: Announcements
Maintenance on Control Panel Master Database
Posted by Jaison N on 04 May 2018 03:13 PM

As a part of Database User Management Program, we will be  performing a constructive maintenance on our database. During this maintenance, we will be implementing a peer based authentication method on our database.

 

Affected Services :

This update will have a direct impact on our Control Panel. Hence, during the maintenance you may not be able to:

 

1) Access and manage your orders from the Control Panel/Customer Account.

2) Purchase orders from our website.

3) Manage the domain forwarding service from the Domain Forwarding interface.

4) Access our Whois service.

 

Maintenance window:

Date : Sunday, 6th May 2018

Duration: 30 Minutes

Start Time : 8:00 AM IST

End Time : 8:30 AM IST

 

Though the scheduled maintenance window is of 30 minutes, you may face intermittent connectivity issues for around 5 minutes or less.

Our Development Team will be actively monitoring the system to ensure that there is minimal degradation of services.