HOW CAN WE HELP YOU TODAY?

1
Knowledgebase: Announcements
Webmail login issue in Enterprise and Business email
Posted by Melvin B on 19 September 2017 01:07 AM

We are currently facing an issue with the webmail service on our Business/Enterprise Email services.

You may encounter the error “Could not connect to the context storage. (CTX-0005)” while authenticating via the webmail interface.

Note: Users those who are using mail client(such as outlook,etc) will not face any issue in sending and receiving mail

Our senior administrators are already working on this issue and are trying to fix this as soon as possible.

We sincerely regret the inconvenience caused. Please watch this thread for further updates.