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Knowledgebase: Announcements
Scheduled Maintenance On Control Panel For PCI Security Enhancement
Posted by on 29 August 2017 05:38 PM

Control Panel Downtime :

It is our constant endeavor to keep our systems up to date and as part of these efforts, a constructive maintenance is scheduled on our Control Panel Servers. This maintenance is a part of a series of maintenance that will be carried out to ensure that the entire platform is PCI compliant. Exact details are mentioned below:



Scheduled Maintenance 1:

Date: 3rd September 2017

Start Time: 02:30 AM GMT | 08:00 AM IST

Maintenance Window: 90 Minutes

Services Affected: Control Panel, Knowledge base, Domain Forward, Whois search etc. will be down. In this window, we will not be able to accept any new orders/customers or allow any orders or accounts to be managed via the Control Panel.

Expected Downtime: Although the maintenance window is for 90 minutes, we expect services to be affected for less than 20 minutes. Services should largely be online however there could be intermittent issues.




Scheduled Maintenance 2:

Date: 10th September 2017

Start Time: 02:30 AM GMT | 08:00 AM IST

Maintenance Window: 30 Minutes

Services Affected: Control Panels, Domain Forward, Whois search etc. will be down. In this window, we will not be able to accept any new orders/customers or allow any orders or accounts to be managed via the Control Panel.

Expected Downtime: Although the maintenance window is for 30 minutes we expect services to be affected for less than 15 minutes. Services should largely be online however there could be intermittent issues.




Scheduled Maintenance 3:

Date: 17th September 2017

Start Time: 02:30 AM GMT | 08:00 AM IST

Maintenance Window: 30 Minutes

Services Affected: During this maintenance, actions that require registry connections would be affected. Domain name Registrations, Renewals, name server modifications, contact modifications. Thus, we advise you to carry out any actions on domain orders that would require a connection to the registry post this maintenance. This outage will not have an impact on the resolution/working of your already registered domain names.

 

 

Scheduled Maintenance 4:

Date: 24th September 2017

Start Time: 02:30 AM GMT | 08:00 AM IST

Maintenance Window: 30 Minutes

Services Affected: During the maintenance, you will face issues in receiving SMS’s containing the OTP and other critical SMS's (like low balance reminders) from the Control Panel.

Feel free to contact the support team in case of any issues or queries.