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Knowledgebase: Announcements
SMTP Connectivity issues on our Shared Hosting Linux Servers
Posted by Team Bigrock on 28 August 2017 01:38 PM

Update :-

We are glad to inform that the SMTP Connectivity issues on our Shared Hosting Linux Servers is fixed.

Should you have any other concerns, please feel free to reach out to our support team.

Thank you for your patience.


 

Description -

We are currently facing intermittent connectivity issues on some of our Linux Hosting servers due to which users will not be able to send emails. You may receive the following error on Mail Clients , Webmail - 

" SMTP Error (421): Connection to server failed "

 

Services Affected - Mail services

 

We are working with our Server Team to get the issue resolved at the earliest.

Please get in touch with our Support Team for any further queries