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Knowledgebase: Announcements
Change in Domain forwarding IPs
Posted by Shyam M on 23 June 2017 11:38 AM

Update :

This last act of the change is postponed to 10th September 2017.

The customers who are using domain forwarding IPs in a DNS zone that is not managed by us. Their website will stop working from 10th September 2017.

Please update the domain forwarding IP address from the above list. You can contact support for further assistance.

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Hello Customers,

We are in process of updating the Domain Forwarding IP address on 27th June 2017.

Reason: To provide better performance and customer experience we are updating the domain forwarding infrastructure. 

These are the new domain forwarding IPs.
 
207.174.213.34
162.210.70.23
204.11.58.194
162.215.252.78
 
How does this affect you?
 
It does not affect our customers who are using default name servers and our managed DNS service. We will update the IPs from our end and we will redirect traffic from the OLD IPs to new IPs.
 
Which customer may get affected?
 
The customers who are using domain forwarding IPs in a DNS zone that is not managed by us. Their website will stop working from 31st July 2017.
 
What to do when your domain forwarding service stops working post 31st July 2017?
 
Please update the domain forwarding IP address from the above list. You can contact support for further assistance.