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Knowledgebase: Announcements
SSH Access Disabled on all Linux Servers
Posted by Melvin B on 23 June 2017 09:43 AM

Update [27-06-2017, 13:00]

The service has been restarted on all the servers.

SSH access has been re-enabled in all our servers.

Please feel free to contact our support helpdesk in case you have any queries.

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Update [24-06-2017, 16:30 IST]

The Patch has been applied on all the servers. 

Nest step is to restart the services rather than rebooting servers to minimize the total downtime per server. 

This will be done as batches.

Please watch this forum post for further updates.

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Update [23-06-2017, 12:20 IST]

We have enabled the "crontab" on all the Linux Shared servers.

The server will not be accessible via "SFTP". Please use "FTP" on SItelock and Codeguard configuration, since SFTP will not be accepted on the server.

We are working on patching the servers with the latest update and re-enable ssh access.

Please watch this forum post for further updates.

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With immediate effect, we have disabled "SSH access" on all Linux servers due to the recent Linux vulnerability CVE-2017-1000364.

We have also disabled "crontab" on all shared servers as a security enhancement.

You can refer the following link for more details:

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https://access.redhat.com/security/cve/cve-2017-1000364

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We will be patching the servers with the latest update and re-enable SSH access on the servers. The servers will be rebooted post the server update.

Meanwhile, we recommend you to use cPanel and FTP to manage your files.

Please feel free to contact our support helpdesk in case you have any queries.