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Knowledgebase: Announcements
Issue with Webmail login
Posted by Ramshankar Sharma on 02 August 2016 11:42 AM

The issue has been resolved now. You may not face any issue while accessing Webmail or Email client.

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We have found out that login issues are being encountered by our clients on webmail as well as mail client. Webmail gives error while logging in and authentication pop ups are encountered on mail clients repeatedly. If your domain’s MX records are pointing to the below mentioned set of MX records, your services might be affected:

us2.mx1.mailhostbox.com

us2.mx2.mailhostbox.com

us2.mx3.mailhostbox.com

This issue has been escalated to our Server Administration team and they are working on it on top priority. We will keep posting updates here. Please keep an eye on this thread for further updates.