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Knowledgebase: Email
How to Sync Mobile Device Sent Items on Business Email?
Posted by Lloyd S on 26 August 2015 09:14 PM

Don’t see the emails sent from your Phone in your Webmail account? Don’t worry about it, here’s how you sync your sent mail:

  1. Login to webmail.

  2. Click on the settings icon on the top right side corner.

  3. Click on Settings.

    sent folder sync-enterprise email-1.gif


  4. On the Basic settings page, click on Mail.

  5. Scroll down to IMAP Folder subscription and click on Change subscription.

    sent folder sync-enterprise email-2.gif

  6. Click on the Drop Down for Email.

  7. Select the folder named ‘Sent’ and click Save.

    sent folder sync-enterprise email-3.gif

  8. Now, on the left side, under My folders, you will see the Sent folder which contains the sent messages of Mobile Device.

    sent folder sync -enterprise email-4.png

That’s it! Sent Items on your phone will now be synced with your Webmail sent folder.

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