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Knowledgebase: Billing
Cancelling inactive Order / Invoice
Posted by Lloyd S on 23 September 2014 07:48 PM

Raised an invoice mistakenly, haven’t paid for it yet and want to delete it? Here’s how you can go about deleting the invoice:

  1. Login to your account.

  2. On the Menu bar, click on ‘My Billing’.

  3. Click on ‘Pending Payments’.

  4. The page will show you the Invoice description for the order.

  5. Tick the checkbox next to the Invoice and click on ‘Cancel’ on top.

  6. Click on ‘Continue’.

  7. You will see ‘No Transactions matching query’.

    cancelling inactive invoice/oder

That’s it, invoice has been deleted from your account.

 

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