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Apr
7
RAM upgrade on bh-41, bh-6 and bh-22
Posted by Priya S on 07 April 2016 10:37 PM

Maintenance Notice:

RAM upgrade on some of our hosting servers will be undergoing maintenance as per the schedule and reason mentioned below:

 

Affected Servers:

Sr. No.

Server

Day and Date

1.

bh-41.webhostbox.net

Fri, Apr 08 at 21:00 IST

2. bh-6.webhostbox.net  
Fri, Apr 08 at 21:45 IST
 
3. bh-22.webhostbox.net  Fri, Apr 08 at 22:30 IST

 

 

Downtime:

30 mins

 

 

Reason:

Frequent Load alerts on server due to low memory

 

 

Affected Services:

All services running on the box will be down. The downtime will however not be of an hour. The maintenance window is an hour in case something comes up.
 
 
Feel free to contact the support team in case you have any queries or doubts.

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Mar
21
Emergency maintenance on all of our Linux Hosting Servers
Posted by Meghana L on 21 March 2016 08:28 PM

Maintenance Notice:

Please be advised that below mentioned Linux Hosting servers will be undergoing a maintenance as per the schedule and reason mentioned below

Reason:

Updating BIND on all linux servers  

Servers Undergoing Maintenance:

bh-1.webhostbox.net, bh-10.webhostbox.net, bh-11.webhostbox.net, bh-12.webhostbox.net, bh-13.webhostbox.net, bh-14.webhostbox.net, bh-15.webhostbox.net, bh-16.webhostbox.net, bh-17.webhostbox.net, bh-18.webhostbox.net, bh-19.webhostbox.net, bh-2.webhostbox.net, bh-20.webhostbox.net, bh-21.webhostbox.net, bh-22.webhostbox.net, bh-23.webhostbox.net, bh-24.webhostbox.net, bh-25.webhostbox.net, bh-26.webhostbox.net, bh-27.webhostbox.net, bh-28.webhostbox.net, bh-29.webhostbox.net, bh-3.webhostbox.net, bh-30.webhostbox.net, bh-31.webhostbox.net, bh-32.webhostbox.net, bh-33.webhostbox.net, bh-34.webhostbox.net, bh-35.webhostbox.net, bh-36.webhostbox.net, bh-37.webhostbox.net, bh-38.webhostbox.net, bh-39.webhostbox.net, bh-4.webhostbox.net, bh-40.webhostbox.net, bh-41.webhostbox.net, bh-42.webhostbox.net, bh-43.webhostbox.net, bh-44.webhostbox.net, bh-45.webhostbox.net, bh-46.webhostbox.net, bh-47.webhostbox.net, bh-48.webhostbox.net, bh-49.webhostbox.net, bh-5.webhostbox.net, bh-50.webhostbox.net, bh-51.webhostbox.net, bh-52.webhostbox.net, bh-53.webhostbox.net, bh-54.webhostbox.net, bh-55.webhostbox.net, bh-59.webhostbox.net, bh-6.webhostbox.net, bh-60.webhostbox.net, bh-61.webhostbox.net, bh-62.webhostbox.net, bh-63.webhostbox.net, bh-7.webhostbox.net, bh-8.webhostbox.net, bh-9.webhostbox.net, bh-in-1.webhostbox.net, bh-in-10.webhostbox.net, bh-in-11.webhostbox.net, bh-in-12.webhostbox.net, bh-in-13.webhostbox.net, bh-in-14.webhostbox.net, bh-in-15.webhostbox.net, bh-in-16.webhostbox.net, bh-in-17.webhostbox.net, bh-in-18.webhostbox.net, bh-in-19.webhostbox.net, bh-in-2.webhostbox.net, bh-in-20.webhostbox.net, bh-in-3.webhostbox.net, bh-in-4.webhostbox.net, bh-in-5.webhostbox.net, bh-in-6.webhostbox.net, bh-in-7.webhostbox.net, bh-in-8.webhostbox.net, bh-in-9.webhostbox.net, bh-tr-1.webhostbox.net, bh-tr-2.webhostbox.net, bh-uk-1.webhostbox.net, bh-uk-2.webhostbox.net, bh-uk-3.webhostbox.net, bh-uk-4.webhostbox.net, bh-uk-5.webhostbox.net, cp-1.webhostbox.net, cp-13.webhostbox.net, cp-14.webhostbox.net, cp-15.webhostbox.net, cp-16.webhostbox.net, cp-18.webhostbox.net, cp-19.webhostbox.net, cp-2.webhostbox.net, cp-20.webhostbox.net, cp-21.webhostbox.net, cp-22.webhostbox.net, cp-23.webhostbox.net, cp-24.webhostbox.net, cp-25.webhostbox.net, cp-26.webhostbox.net, cp-27.webhostbox.net, cp-28.webhostbox.net, cp-29.webhostbox.net, cp-3.webhostbox.net, cp-30.webhostbox.net, cp-31.webhostbox.net, cp-32.webhostbox.net, cp-33.webhostbox.net, cp-34.webhostbox.net, cp-35.webhostbox.net, cp-36.webhostbox.net, cp-37.webhostbox.net, cp-38.webhostbox.net, cp-39.webhostbox.net, cp-40.webhostbox.net, cp-41.webhostbox.net, cp-42.webhostbox.net, cp-43.webhostbox.net, cp-45.webhostbox.net, cp-hk-1.webhostbox.net, cp-hk-2.webhostbox.net, cp-in-1.webhostbox.net, cp-in-10.webhostbox.net, cp-in-2.webhostbox.net, cp-in-3.webhostbox.net, cp-in-4.webhostbox.net, cp-in-5.webhostbox.net, cp-in-6.webhostbox.net, cp-in-7.webhostbox.net, cp-in-8.webhostbox.net, cp-in-9.webhostbox.net, cp-tr-1.webhostbox.net, cp-uk-1.webhostbox.net, md-1.webhostbox.net, md-11.webhostbox.net, md-12.webhostbox.net, md-13.webhostbox.net, md-14.webhostbox.net, md-15.webhostbox.net, md-16.webhostbox.net, md-17.webhostbox.net, md-18.webhostbox.net, md-19.webhostbox.net, md-2.webhostbox.net, md-20.webhostbox.net, md-21.webhostbox.net, md-22.webhostbox.net, md-23.webhostbox.net, md-24.webhostbox.net, md-25.webhostbox.net, md-26.webhostbox.net, md-27.webhostbox.net, md-28.webhostbox.net, md-29.webhostbox.net, md-3.webhostbox.net, md-30.webhostbox.net, md-31.webhostbox.net, md-32.webhostbox.net, md-33.webhostbox.net, md-34.webhostbox.net, md-35.webhostbox.net, md-36.webhostbox.net, md-37.webhostbox.net, md-38.webhostbox.net, md-39.webhostbox.net, md-4.webhostbox.net, md-40.webhostbox.net, md-41.webhostbox.net, md-42.webhostbox.net, md-43.webhostbox.net, md-44.webhostbox.net, md-45.webhostbox.net, md-46.webhostbox.net, md-47.webhostbox.net, md-48.webhostbox.net, md-49.webhostbox.net, md-5.webhostbox.net, md-50.webhostbox.net, md-51.webhostbox.net, md-52.webhostbox.net, md-53.webhostbox.net, md-54.webhostbox.net, md-55.webhostbox.net, md-56.webhostbox.net, md-58.webhostbox.net, md-59.webhostbox.net, md-6.webhostbox.net, md-60.webhostbox.net, md-61.webhostbox.net, md-62.webhostbox.net, md-63.webhostbox.net, md-64.webhostbox.net, md-65.webhostbox.net, md-66.webhostbox.net, md-67.webhostbox.net, md-68.webhostbox.net, md-69.webhostbox.net, md-7.webhostbox.net, md-72.webhostbox.net, md-73.webhostbox.net, md-74.webhostbox.net, md-75.webhostbox.net, md-76.webhostbox.net, md-77.webhostbox.net, md-79.webhostbox.net, md-8.webhostbox.net, md-80.webhostbox.net, md-81.webhostbox.net, md-82.webhostbox.net, md-83.webhostbox.net, md-84.webhostbox.net, md-85.webhostbox.net, md-86.webhostbox.net, md-87.webhostbox.net, md-88.webhostbox.net, md-89.webhostbox.net, md-9.webhostbox.net, md-hk-1.webhostbox.net, md-hk-2.webhostbox.net, md-hk-3.webhostbox.net, md-hk-4.webhostbox.net, md-hk-5.webhostbox.net, md-hk-6.webhostbox.net, md-in-1.webhostbox.net, md-in-10.webhostbox.net, md-in-11.webhostbox.net, md-in-12.webhostbox.net, md-in-13.webhostbox.net, md-in-14.webhostbox.net, md-in-15.webhostbox.net, md-in-16.webhostbox.net, md-in-17.webhostbox.net, md-in-18.webhostbox.net, md-in-19.webhostbox.net, md-in-2.webhostbox.net, md-in-20.webhostbox.net, md-in-21.webhostbox.net, md-in-22.webhostbox.net, md-in-23.webhostbox.net, md-in-24.webhostbox.net, md-in-25.webhostbox.net, md-in-26.webhostbox.net, md-in-27.webhostbox.net, md-in-28.webhostbox.net, md-in-29.webhostbox.net, md-in-3.webhostbox.net, md-in-30.webhostbox.net, md-in-31.webhostbox.net, md-in-32.webhostbox.net, md-in-33.webhostbox.net, md-in-34.webhostbox.net, md-in-35.webhostbox.net, md-in-36.webhostbox.net, md-in-37.webhostbox.net, md-in-38.webhostbox.net, md-in-39.webhostbox.net, md-in-4.webhostbox.net, md-in-40.webhostbox.net, md-in-41.webhostbox.net, md-in-42.webhostbox.net, md-in-43.webhostbox.net, md-in-44.webhostbox.net, md-in-45.webhostbox.net, md-in-46.webhostbox.net, md-in-47.webhostbox.net, md-in-48.webhostbox.net, md-in-49.webhostbox.net, md-in-5.webhostbox.net, md-in-50.webhostbox.net, md-in-51.webhostbox.net, md-in-6.webhostbox.net, md-in-7.webhostbox.net, md-in-8.webhostbox.net, md-in-9.webhostbox.net, md-tr-1.webhostbox.net, md-tr-2.webhostbox.net, md-uk-1.webhostbox.net, md-uk-2.webhostbox.net, md-uk-3.webhostbox.net

 

Maintenance Window :

Date : 21st march 2016

Time(IST) : 20:30

Duration : 2 hours

Impact : named service will be restarted, downtime expected.

Affected Services : All domains hosted on the server.

Please feel free to contact our support helpdesk in case you have any queries. Please watch this space for more updates.

 

 

 


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Mar
18
Scheduled Maintenance On Few Of Our Windows Hosting Servers
Posted by Priya S on 18 March 2016 06:10 PM

 

Maintenance Notice:

 

Please be advised that some of our windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.

 

Reason:

 

Applying Windows patches along with BIOS and Firmware updates.

 

Maintenance Window:


Server

Date and Time (IST)

Date and Time (GMT)

Date and Time (EST)

Duration

bh-plesk-web-1.webhostbox.net

19th March 2016, 05:00:00

18 March 2016, 23:30:00

18 March 2016, 19:30:00

90 Min

md-plesk-web2.webhostbox.net

22nd March 2016, 00:00:00

21 March 2016, 18:30:00

21 March 2016, 14:30:00

90 Min

plesk-mssql2.webhostbox.net

22rd March 2016, 02:00:00

21 March 2016, 20:30:00

21 March 2016, 16:30:00

90 Min

plesk-web10.webhostbox.net

22rd March 2016, 04:00:00

21 March 2016, 22:30:00

21 March 2016, 18:30:00

90 Min

plesk-web11.webhostbox.net

23rd March 2016, 00:00:00

22 March 2016, 18:30:00

22 March 2016, 14:30:00

90 Min

plesk-web16.webhostbox.net

23rd March 2016, 02:00:00

22 March 2016, 20:30:00

22 March 2016, 16:30:00

90 Min

 

Affected Services:

 

All services hosted on these servers will be affected. Even though the maintenance window is scheduled for 90 minutes, the services will be affected only during the reboot of the server.

 

Feel free to contact the support team in case you have any queries or doubts.


Read more »



Mar
17
UDP flood Attack on one of our hosting IP address
Posted by Team Bigrock on 17 March 2016 06:54 PM

We are facing UDP flood attack on one of the IP address "209.99.16.206", due to which the below mentioned IP address is under mitigation.

Subnet :  209.99.16.0/24
Affected IP address :  209.99.16.206
Affected Services : All services hosted on the server "bh-42.webhostbox.net".
 

We have applied global filters on the IP addresses "209.99.16.206" in which we have noticed the attack. You should not face any issues on other IP addresses of this range "209.99.16.0/24".
 
We will keep this thread updated with the latest developments. If you face issues while accessing websites or mails hosted on this subnet, please get touch with our Support help desk with the 'traceroute' result and your ISP details so that we can check it further.
 
Apologies for the inconvenience caused due to this.


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May
6
Issue with Website builder
Posted by Tejas R on 06 May 2015 01:10 PM

We are currently facing an issue with the Website builder packages where accessing the 'Manage Website Design' link returns an error and also the website builder orders are getting stuck at our end.

Our Development team is investigating the cause of the issue and is working towards resolving it at the earliest. 

We shall update this post as and when we have any updates from our Development team.

The inconvenience caused is regretted.

 Feel free to contact the support desk for any further queries or concerns.


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