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Oct
24
Migration on one of our Windows server plesk-web9.webhostbox.net
Posted by Priya S on 24 October 2016 02:03 PM
 
We are migrating the box  plesk-web9.webhostbox.net from 2k8 to win2k12 hyperV VM.

Reason :  To improve the web service infrastructure on our shared server.
 
Schedule  : Fri, Nov 04 at 20:00 IST
 
2 hrs
Yes
 
Plesk Panel service and FTP service would be stopped at 2:00 PM IST on the same day itself i.e 4th Nov and the clients will not able able to upload any new data post that till the migration is completed.
 
The actual migration will start from 20:00 IST to 22:00 IST ,though the downtime should not exceed more than 1 hour but we are taking the 2 hour as buffer during which all the service would be affected.
 
Please feel free to contact our support helpdesk in case you have any queries.
 
We apologize for any inconvenience caused due to this.

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Oct
21
UDP flood attack on one of our hosting IP address
Posted by Priya S on 21 October 2016 09:53 AM

Please note that we have removed the IP address "209.99.16.231" from mitigation, you will not face any issue further.

Feel free to contact our support helpdesk in case you have any queries.

 

======================================================

 

We are facing attack on server IP address "209.99.16.231", of the server "bh-53.webhostbox.net", due to which the IP address is under mitigation.

 

Affected Services :

All services will be affected on the server "bh-53.webhostbox.net".

 

We are sorry for the inconvenience caused due to this. We will keep the thread updated with the further updates on the issue.


Meanwhile, your patience will be highly appreciated.


Please feel free to contact our support helpdesk in case you have any queries.

 

 


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Aug
6
Emergency maintenance on one of our Windows hosting server
Posted by Priya S on 06 August 2016 12:24 AM

Maintenance Notice:

Please be advised that the following Windows hosting server will be undergoing an emergency maintenance.


Maintenance Window:

Server    : plesk-web14webhostbox.net
Date       : 6-Aug-2016 Saturday
Time       : 00:30 IST

 

Affected Services :

All services hosted on the server will be affectedOur server administration team is already working on this issue with the highest priority.

Please feel free to contact our support helpdesk in case you have any queries. We apologize for any inconvenience caused due to this.


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Jun
17
Emergency maintenance on some of our VPS servers
Posted by CH Vinay on 17 June 2016 09:32 PM

Maintenance Notice :

We are performing emergency maintenance on Server vps-in-13.webhostbox.net and vps-in-14.webhostbox.net.

Both the server will be up but it may go down for a while and reboot again.

Reason:

Hardware maintenance on the server.

Maintenance Window:

Date: Thur, 17th June 2016  20.00 IST to 22.00


Expected downtime: 2 hour

Although the maintenance window is 1 hour, the actual downtime will be a few minutes during the server reboots.

 

We apologize for the inconvenience caused. Please feel free to contact our support team in case you have any queries.


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May
19
Emergency maintenance on one of our Linux hosting server
Posted by Priya S on 19 May 2016 10:03 AM

Maintenance Notice:

Please be advised that the following linux hosting server will be undergoing an emergency maintenance as per the schedule below for the reason mentioned below.

Reason:

RAM upgrade on cp-28.webhostbox.net

Currently, the server has 24GB of RAM. We need to update it to 64GB.
 
Maintenance Window:

Server    : cp-28.webhostbox.net 
Date       : 19th May 2016 , Thursday
Time       : 23:30 IST
Duration : 1 hr

Affected Services :
All services will be down as we are going to shutdown the server to upgrade the RAM.

Please feel free to contact our support helpdesk in case you have any queries. We apologize for any inconvenience caused due to this.


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